Create invoices, manage statuses and resolve potential problems.
In the «Payment Acceptance» section, you will find a complete guide on how to create invoices, manage payments and work with different payment scenarios in the CryptoCloud.
To fully automate your invoicing processes, you can use API integration. This will allow you to automatically generate invoices, send them to your customers and receive notifications on payment status.
Create invoices via API and receive payment details (address, network, amount) to display in your interface without redirecting the user to a payment page.
Manually create invoices in your personal account and send them to your customers as payment links. This method does not require integration and allows you to manage payments flexibly.
Enable automatic conversion of incoming payments to USDT TRC20 to protect against price volatility and receive funds in a stable currency without manual exchange.
Static wallets allow you to accept payments to the same address without creating new accounts. Funds are automatically credited to the balance, and fees are automatically deducted.
Transaction processing speed depends on the selected cryptocurrency and network load. Learn more about transaction confirmation times in different networks.
If the customer has not paid the invoice in full, they can make an additional payment. You can also manually confirm a partially paid invoice through your personal account.
If the transaction is not credited to your balance, request invoive and transaction details from the customer and contact technical support to resolve the issue.
If you overpay your invoice, the funds are automatically credited to your balance. If you have any questions, please contact technical support for clarification.
If you have any questions or need help, you can contact our support via chat on the website and in your personal account, as well as reach us on Telegram. Support contacts are listed on our website.
