Payment Acceptance
Create invoices, manage statuses and resolve potential problems.
Last updated
Create invoices, manage statuses and resolve potential problems.
Last updated
In the «Payment Acceptance» section, you will find a complete guide on how to create invoices, manage payments and work with different payment scenarios in the CryptoCloud.
CryptoCloud offers several ways to create invoices: automatic generation via API, manual creation in personal account, etc.
To fully automate your invoicing processes, you can use API integration. This will allow you to automatically generate invoices, send them to your customers and receive notifications on payment status.
Manually create invoices in your personal account and send them to your customers as payment links. This method does not require integration and allows you to manage payments flexibly.
Create a permanent link to accept donations where the customer can specify any amount of payment. The link can be placed on the website, embedded in a button or sent via messenger.
Enable automatic conversion of incoming payments to USDT TRC20 to protect against price volatility and receive funds in a stable currency without manual exchange.
Static wallets allow you to accept payments to the same address without creating new accounts. Funds are automatically credited to the balance, and fees are automatically deducted.
Track the status of each invoice in your personal account. Invoices can be in the following statuses: created, paid, partial, overpayment or canceled.
Transaction processing speed depends on the selected cryptocurrency and network load. Learn more about transaction confirmation times in different networks.
If the customer has not paid the invoice in full, they can make an additional payment. You can also manually confirm a partially paid invoice through your personal account.
If the transaction is not credited to your balance, request invoive and transaction details from the customer and contact technical support to resolve the issue.
If a customer mistakenly pays an invoice more than once, collect transaction information and contact technical support.
If you overpay your invoice, the funds are automatically credited to your balance. If you have any questions, please contact technical support for clarification.
If you have any questions or need help, you can contact our support via chat on the website and in your personal account, as well as reach us on Telegram. Support contacts are listed .